Friday

How to Protect your Skype Account from Suspicious Calls


One very common type of scam calls in Skype involves automated, robotic, or pre-recorded voice calls, basically stating your computer has a virus, or it is not protected, or needs urgent attention.   These scammers who are employing this tactic will advise users to go to a certain website where they can download an  antivirus software which they claim can remove the virus in the user’s computer.  However, what is actually a victim will be downloading is a “fake” antivirus program, or a file that may possibly infect or harm their computers. 

These scammers usually use include catchy and words that are expressing urgency such as “alerts”, “notification”, “warning”, “updates”, “system”, "security", “protection” and other similar words and phrases, in the Skype names that they are using to get immediate attention from unsuspecting Skype users.  Below are some of the Skype names that have been reportedly used by these scammers;



"ONLINE ALERT (R) - SYSTEM NOTIFICATION"
"da1.online.systems.update.warn"
"registry.online.security1"
"URGENT NOTICE®
"NOTIFICATION® URGENT AUTONOTICE - FOLLOW INSTRUCTIONS ***"
"Kingdom-a2.NOTIFICATIONALERT"
"NOTIFICATION® SYSTEM UPDATE"




Moreover, these scammers can only call you if you have your Skype Privacy Settings to allow calls from “anyone”.   So you can easily stop such unwanted calls by changing your privacy settings to allow calls from “people in your contact list only”.  This means that only persons who you accepted as contacts or you added in your contact list will be able to call your Skype account.

Here are the steps on how to change your privacy settings;

1.       Open Skype
2.       Click the “Tools” menu, then select “Options” (a new window will open)
3.       Click the “Privacy” tab, then select “Privacy Settings
4.       Click the “Show Advanced Options” button
5.       Under Allow Calls From…, select or mark “people in my contact list only” (if you want to, you can also do the same for IMs or Instant Messages)
6.       Then click the “Save” button







      After modifying your privacy settings, you can also report the caller to Skype.  Take note of the Skype username and/or display name of the scam caller, and send the details to abuse@skype.net.  Skype will most likely investigate their past and recent activities, and could possibly ban them from using Skype services, terminate their accounts, and prevent them from creating new ones.

     
      Below is an example of an automated scam calls in Skype.  This Youtube video has been included in this article strictly for demonstration or referrence purposes only.  DO NOT VISIT the site mentioned in this sample call. 


6 comments:

  1. Thanks for the advise just got the recorded message today and thought it would be a scam have now changed my privacy settings as advised.

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  2. These calls are annoying and happen with too much frequency. We use Skype for our business calls, so we can't block incoming calls as we would be blocking our customers from reaching us. If these unwanted calls continue to happen we will need to look at an alternative to Skpe for our business.

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  3. Thanks, that's very helpful; but my only problem is that i have a mac and i can't locate the privacy settings? any clues anyone?

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  4. On a Mac, when Skype is open, click on "Skype" in the top menu bar. Choose Preferences and then Privacy. Set "Allow calls from:" to "Contacts"

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  5. Thank you so much for this post!!

    ReplyDelete