Sunday

How to Contact Skype


1.       The first thing you can do whenever you have a concern related to Skype is to check the Skype website’s Support page.   There is a organized database there of frequently asked question and concern.  You can also use the Search box to find topics related to your question or concern.

       https://support.skype.com/en/ (English)



2.       You can also send a message to their Email Support team, especially if your concern involves specific or sensetive matters related to your account.  Just visit https://support.skype.com/support_selection (requires login), and provide the support team a detailed description of your concern.  The customer service response time varies from a couple of a hours to a few days (usually within 4 days). 



3.        Visit the Skype Community Forum.  Although this is not an official support channel of Skype, there are a lot of users and experts who could assist you with your concerns.  The community forum’s URL is http://forum.skype.com.



*Skype also offers live chat Support, but this service is available for Premium Users only.

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